It’s often the little moments that make a stay unforgettable: a friendly smile upon arrival, a helping hand with luggage, or discreet service that feels like second nature. This is exactly where your role begins. As a Bellhop / Guest Services Associate (m/f/d), you’ll be one of the first and last points of contact our guests have with Hotel Deimann—and thus a crucial part of their overall impression. You embody our service culture, building trust, providing guidance, and creating a sense of welcome. If you enjoy making people’s stays as pleasant as possible and being part of a professional hospitality team, we look forward to getting to know you.
Tasks
- Welcoming and assisting our national and international guests upon arrival and departure
- Assistance with luggage service, including transport, floor service, and storage
- Transport services as part of guest and messenger services (short transfers, errands, vehicle movements)
- Walking distances within the hotel and errands between departments
- Ensuring a well-maintained appearance in the arrival and lobby areas
- Discreet and professional handling of special guest requests
Working hours are flexible, with early and late shifts, including weekends and public holidays, with two alternating days off per week.
Qualification
- Conversational German skills and basic English skills are an advantage.
- Friendly, polite, and courteous manner
- High level of service orientation and enjoyment of guest contact
- Valid Class B driver's license and safe driving skills
- Willingness to work flexible hours, including weekends and holidays
- We are looking for a dedicated individual who has completed training in a relevant field or has relevant practical work experience.
Benefits
Work-life balance
- Flexible working time models and working time account
- Digital duty scheduling and fair shift distribution
Fair payment
- Above-average salary + tax-free bonuses
- Free meals - even on days off
- Accommodation in a hotel during the trial period
Further development
- Internal & external training
- Personal support and development opportunities
Team culture & events
- Regular team events (e.g. summer party)
- Familiar working environment with flat hierarchies
Employee discounts
- Up to 30 % discount in our establishments
- Discounted overnight stays for family & friends
- Corporate benefits & international cooperations
Sustainability is a central component of our corporate strategy. We focus on resource-efficient processes, regional supply chains, and responsible working conditions.
Are you curious? Then we look forward to receiving your application - directly online, uncomplicated and even without a long cover letter.